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How Our Testing Process Works: From Order to Results
How Our Testing Process Works: From Order to Results
Updated over 3 weeks ago

From Ordering to Results: A Quick Overview

When you place an order, our team immediately prepares and ships a test kit straight to your doorstep—usually arriving within 1–3 days. Once you receive it, simply follow the enclosed instructions to collect your sample.

After collection, place the sample in the prepaid mailer and hand it off to the designated courier service. When your test arrives at our partner lab, skilled professionals use advanced equipment to analyze your sample—commonly within another 1–3 days.

Next, a medical team carefully reviews the results to ensure accuracy and reliability.

Finally, we publish your confidential report in a secure online portal, where you can log in to view or download it at your convenience. This efficient end-to-end process is designed to deliver both clarity and peace of mind, so you can focus on your health with confidence.

From Ordering to Results: A Step-by-Step Overview

  1. Ordering & Delivery (1–3 Days)

    • Once you place an order, we promptly prepare and ship your testing materials, usually arriving at your address within 1–3 days.

  2. Collecting Your Test

    • Inside the package, you’ll find clear instructions for collecting your test safely and conveniently.

  3. Returning Your Test

    • After collection, place everything into the prepaid mailer and hand it over to the designated courier service.

  4. Lab Analysis (1–3 Days)

    • When the lab receives your test, specialized equipment and professionals analyze it, generally within 1–3 days for EasyDraw tests, and 3-7 days for Fingerprick tests.

  5. Medical Review & Results

    • A qualified medical team reviews the findings and publishes your confidential report to a secure portal. You can then log in to view and download your results.

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