We make a concerted effort to give our users up-to-date info, hour by hour, via the tracking pages in your Membership portal. The tracking page for your kits can be found on the left side menu once logged in by clicking "Track my kit and sample", here: https://app.siphoxhealth.com/portal/tracking

If you believe there is an error on your tracking page or you have further questions, please do not hesitate to reach out to our support team ([email protected]).