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My CGM is not working, how can I receive a replacement?
My CGM is not working, how can I receive a replacement?

If you believe your Continuous Glucose Monitor (CGM) from Abbott is broken or not performing correctly, you can easily request a free replacement by contacting Abbott directly.

Updated over 3 months ago

Steps to Order a Replacement

  1. Visit the Abbott Contact Page:

  2. Provide Necessary Information:

    • Be prepared to provide details about your CGM, including the model, serial number, and a description of the issue you're experiencing.

  3. Follow the Instructions

Important Note

We serve as an intermediary and cannot process replacement requests directly. Therefore, it is essential to contact Abbott for any issues regarding your CGM.

For further assistance, please visit the Abbott Contact Page.


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