Is my personal information protected, and how is patient confidentiality maintained?Updated 2 months ago

At SiPhox Health, your privacy and confidentiality are our top priorities. We take several measures to ensure your personal and health information is protected at all times.

How Is My Personal Information Protected?

We use a variety of security technologies and procedures to safeguard your personal data from unauthorized access, use, or disclosure. Here are a few key ways we protect your information:

• Encryption: All sensitive information, including your test results and personal details, is encrypted during transmission and storage. This means your data is unreadable to anyone who does not have the correct access.
• Access Control: Only authorized SiPhox Health employees and healthcare professionals have access to your personal information, and only when it’s necessary to provide you with services or support.
• Data Storage: We store your information securely, using industry-standard practices to protect against data breaches, loss, or misuse.

How Is Patient Confidentiality Maintained?

Your test results and personal health information are confidential and treated in accordance with healthcare privacy laws. Here’s how we maintain patient confidentiality:

• HIPAA Compliance: SiPhox Health complies with the Health Insurance Portability and Accountability Act (HIPAA) regulations, which ensure that your personal health information is protected and shared only with authorized parties.
• Limited Data Sharing: We only share your health information with third parties when it’s necessary to deliver services (such as lab processing) or when required by law. We never sell or misuse your personal data.
• Privacy by Design: Our systems and processes are built with your privacy in mind, meaning that every step of handling your data—from collection to storage—follows strict confidentiality protocols.

What Can I Do to Help Protect My Information?

• Keep Your Account Secure: Protect your login credentials and avoid sharing them with others. If you suspect unauthorized access to your account, please notify us immediately so we can help secure your information.
• Review Our Privacy Policy: For more detailed information on how we protect your personal data, you can review our full Privacy Policy.

If you have any additional questions about your personal information or patient confidentiality, feel free to reach out to our support team for more information.