How can I reschedule my appointment?Updated 2 months ago

If you need to reschedule your Collection Success call with our team, it’s quick and easy to do so. Follow the steps below to change your scheduled time:

1. Locate Your Confirmation Email

Once your call was booked, you should have received a confirmation email from us with the details of your Collection Success call. In this email, you’ll find a link to manage your booking.

2. Click the “Manage Booking” Link

Open the confirmation email and click on the “Manage Booking” or “Reschedule” link. This will take you to a page where you can view your current appointment details.

3. Select a New Time

On the appointment management page, you can choose a new date and time that works better for you. Simply follow the prompts to select a new time slot.

4. Confirm Your Rescheduled Call

Once you’ve selected a new time, be sure to confirm your changes. You’ll receive a new confirmation email with the updated details of your rescheduled call.

Need Help?

If you’re having trouble rescheduling your call or didn’t receive a confirmation email, please reach out to our support team for assistance. We’re happy to help!