Can I get a refund for my purchase? Can I cancel my recent order?Updated 2 months ago

SiPhox Health does not offer refunds for subscription periods during which a test kit was already shipped. If your test kit has already been sent out, unfortunately, we are unable to process a refund for that period.

However, if you're still waiting for your order to be shipped and would like to cancel both your membership and the shipment, you can do so by emailing us at [email protected]. You may cancel the shipment at any time before it is dispatched.

For full details, please refer to our Refund and Return Policy. If you have any other questions, feel free to contact our support team.