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Results, Data, & Insights

Can I speak with someone about my results?

Overview: This article provides an overview of SiPhox Health's policy about user questions. In the event that you have questions about how reports are made, scores are derived, or any other general questions, we are happy to walk you through your rep

How are insights created and added to my reports?

Overview: This article provides an overview of how insights are added to your reports. SiPhox Health and its Physician Advisors curated over 100+ insights to improve or maintain the biomarkers on our panel while conducting our Alpha program with 30 i

When will my results be ready?

Overview: This article provides an overview of when SiPhox Health Reports are typically delivered. We make a concerted effort to give our users up-to-date info, hour by hour, via the tracking pages in your Membership portal. The tracking page for you

Comparing Results vs 3rd Parties

1. Repeatability and Validity. We prioritize repeatability and validity in product development, using CLIA-certified and CAP-accredited labs that validate tests against venous draws. However, variability of up to 100% can occur due to differences in

I am missing a biomarker from my report. Why?

Overview: This article provides an overview of common reasons why your report may not include a given biomarker. If one of the 17 biomarkers on your panel is missing from your Report, this is likely due to the length of time it took for your sample t

How are Axis Scores calculated?

Overview: This article provides an explanation of how Axis scores are calculated within your SiPhox Health Report. SiPhox Health created Axis Scores because the raw data received from a typical doctor's visit is difficult to interpret, contextualize,

What is the difference between optimal and reference ranges?’

The reference range includes all values that are not considered pathological, encompassing the broad spectrum of results typically seen in the general population. On the other hand, the optimal range we use is specifically tailored to include values

I believe I am missing wearable data within my SiPhox Health Report. How can I get this resolved?

Overview: This article provides an overview of common questions regarding wearable data within SiPhox Health Reports. If your connected wearable collects data that is listed within your SiPhox Health Report but is not populated, please provide the ca

Will a physician call me if my results are concerning?

Overview: This article provides an overview of the SiPhox Health policy regarding contacting users about their results. The reference ranges and insights presented in the SiPhox Health dashboard are meant to improve readability and provide context, h

How to Refer a Friend and Earn Rewards

You can refer a friend through your portal by navigating to the "Refer & Earn" section on the bottom left-hand side. How It Works:. Track your earned rewards in the same section of the portal.

How will I receive a link for a scheduled coaching session?

For scheduled coaching sessions, you will receive an email invitation with the necessary link from Calendly. If you have not received it or cannot locate the email, notify our support team, and we will ensure that the coach resends the link to you im

Do you offer coaching?

Yes we do offer coaching! Our coaching currently comes in two different options. 1. Asynchronous Action Plan: Receive your action plan that covers exercise, diet, supplements, and more, all aligned with your personal health goals. No calls needed, ju

How do coaching calls work?

How One-on-one calls work:. 1.) Complete your onboarding questionnaire. 2.) Book a convenient time for your call. 3.) Our coach reviews your answers and test results to prepare for your session. 4.) Meet for 30 minutes with our specialized coaching s

How much do coaching calls cost?

We currently offer two types of coaching calls:. 1. Asynchronous Action Plan costs $95. 2. One-on-One Coaching Call costs $149.

How do I book a coaching call?

How to Book a Coaching Call:. To book a coaching call, please visit the "Coaching" tab on the left side menu of your membership portal.